Refund policy
4 RIGHT OF WITHDRAWAL AND RETURN RULES
In full compliance with current legislation, Forni Aversa - Corso Italia 6 - 80065 Sant'Agnello (NA) - +393289126305 recognizes Customers a period of 14 days to withdraw from the purchase contract concluded online, without any penalty and without having to provide any reason.
4.1 HOW TO EXERCISE THE RIGHT OF WITHDRAWAL
The deadline for exercising the right of withdrawal starts from the day on which the Customer, or third parties appointed by the Customer, excluding the courier, has/have received the purchased products, or (in the case of a contract stipulated for multiple products that the Customer has requested with a single order and which have been shipped subsequently) from the day on which the last purchased product was delivered.
The Customer who intends to exercise the right of withdrawal, within the aforementioned deadline, can:
- Send to Forni Aversa - Corso Italia 6 - 80065 Sant'Agnello (NA) - +393289126305 any explicit declaration of your decision to withdraw from the contract, by registered mail to be addressed to the headquarters of the Forni Aversa - Corso Italia 6 - 80065 Sant'Agnello (NA) - +393289126305 or by certified email to the address attilio.massa@gmail.com or by email to the address attilio.massa@gmail.com
4.2 HOW TO RETURN THE GOODS
In case of exercising the right of withdrawal, the Customer is required to return the purchased products within 14 days from the day on which he communicated to Aversa Ovens - Corso Italia 6 - 80065 Sant'Agnello (NA). their will to withdraw from the contract, pursuant to art. 57 of Legislative Decree no. 206/2005.
The goods must be returned to Aversa Ovens - Corso Italia 6 - 80065 Sant'Agnello (NA)
The direct costs of returning the products are entirely borne by the Customer.
The products must be returned intact and in perfect condition, in their original packaging, complete in all their parts (including packaging and any documentation and accessory equipment) and accompanied by the attached tax documentation.
4.3 HOW THE REFUND IS MADE
Without prejudice to the right to verify compliance with the above and in particular the condition of the returned products, Aversa Ovens - Corso Italia 6 - 80065 Sant'Agnello (NA) will refund the amount of the products subject to withdrawal, and any shipping costs incurred at the time of purchase, within a maximum of 14 days from the day on which it receives the products from the Customer. Aversa Ovens - Corso Italia 6 - 80065 Sant'Agnello (NA) However, it is not required to reimburse additional shipping costs.
Aversa Ovens - Corso Italia 6 - 80065 Sant'Agnello (NA). will carry out the refund using the same payment method chosen by the Customer during the purchase phase. If the Customer who intends to exercise his right of withdrawal has paid for the goods by bank transfer, the Customer must provide Aversa Ovens - Corso Italia 6 - 80065 Sant'Agnello (NA). your bank details: IBAN, SWIFT and BIC required to pay the refund.
If there is no correspondence between the recipient of the products indicated in the order form and the person who made the payment of the sums due for their purchase, the refund will in any case be made to the person who made the payment.