TERMS AND CONDITIONS

General conditions of sale for online purchases on the sitewww.caffevesuvio.it

Forni Aversa - Corso Italia 6 - 80065 Sant'Agnello (NA) - +393289126305 –), makes available to all users the possibility of purchasing via the Internet the products it produces and/or its registered trademark “Biscotto di Sorrento”, (hereinafter "Products"), through the websitehttps://biscottodisorrento.it(hereinafter "Site"), of which it is the sole and exclusive owner.

1.1 GENERAL NOTES

These General Conditions of Sale are governed by the Consumer Code (Legislative Decree no. 206/2005), section II, Distance Contracts (art. 50 – 67) as amended by Directive 2011/83 EU implemented by Legislative Decree of 3 December 2013 and by the regulations on electronic commerce (Legislative Decree no. 70/2003) and apply to the sale of Products via the Internet, as identified and listed on the Site. The Customer is invited to print or keep these General Conditions in the preferred manner.

In the event of changes to the General Conditions, the purchase order (hereinafter “Purchase Order”) will be subject to the General Conditions published on the Site at the time the Order is sent by the Customer. By sending the order, the Customer declares to have read, understood and accepted these Conditions of Sale.

1.2 OFFER TO THE PUBLIC

The Products and the related Prices presented on the Site constitute an offer to the public in accordance with the methods specified in the General Conditions and on the Site itself. The Conditions of this offer apply exclusively to purchases made on the Site.

The purchase contracts (hereinafter "Contracts") stipulated on the Site are concluded with Aversa Ovens - Corso Italia 6 - 80065 Sant'Agnello (NA) - +393289126305

1.3 PRICES

Delivery costs are borne by the Customer as adequately highlighted in the Purchase Order and as indicated in the Shipping and Delivery section of these Conditions of Sale.

The Price shown on the Site at the time the Order is sent applies to the Products, without any consideration of previous offers or any subsequent Price changes.

1.4 PRODUCT REPRESENTATION

The product images, descriptions and consumption methods published on the Site are to be considered purely illustrative and not binding.

The visual representation of the products on the Site, where available, normally corresponds to the photographic image of the products themselves and/or their packaging. This representation has the sole purpose of presenting them for sale, without any guarantee or commitment, by Forni Aversa - Corso Italia 6 - 80065 Sant'Agnello (NA) - +393289126305., regarding the exact correspondence of the image depicted on the Site with the actual product.

In case of difference between the image and the written product sheet, the description in the product sheet always takes precedence.

4 RIGHT OF WITHDRAWAL AND RETURN RULES

In full compliance with current legislation, Forni Aversa - Corso Italia 6 - 80065 Sant'Agnello (NA) - +393289126305 recognizes Customers a period of 14 days to withdraw from the purchase contract concluded online, without any penalty and without having to provide any reason.

4.1 HOW TO EXERCISE THE RIGHT OF WITHDRAWAL

The deadline for exercising the right of withdrawal starts from the day on which the Customer, or third parties appointed by the Customer, excluding the courier, has/have received the purchased products, or (in the case of a contract stipulated for multiple products that the Customer has requested with a single order and which have been shipped subsequently) from the day on which the last purchased product was delivered.

The Customer who intends to exercise the right of withdrawal, within the aforementioned deadline, can:

• Send to Forni Aversa - Corso Italia 6 - 80065 Sant'Agnello (NA) - +393289126305 any explicit declaration of your decision to withdraw from the contract, by registered mail to be addressed to the headquarters of the Forni Aversa - Corso Italia 6 - 80065 Sant'Agnello (NA) - +393289126305 or by certified email to the address attilio.massa@gmail.com or by email to the address attilio.massa@gmail.com

4.2 HOW TO RETURN THE GOODS

In case of exercising the right of withdrawal, the Customer is required to return the purchased products within 14 days from the day on which he communicated to Aversa Ovens - Corso Italia 6 - 80065 Sant'Agnello (NA). their will to withdraw from the contract, pursuant to art. 57 of Legislative Decree no. 206/2005.

The goods must be returned to Aversa Ovens - Corso Italia 6 - 80065 Sant'Agnello (NA)

The direct costs of returning the products are entirely borne by the Customer.

The products must be returned intact and in perfect condition, in their original packaging, complete in all their parts (including packaging and any documentation and accessory equipment) and accompanied by the attached tax documentation.

4.3 HOW THE REFUND IS MADE

Without prejudice to the right to verify compliance with the above and in particular the condition of the returned products, Aversa Ovens - Corso Italia 6 - 80065 Sant'Agnello (NA) will refund the amount of the products subject to withdrawal, and any shipping costs incurred at the time of purchase, within a maximum of 14 days from the day on which it receives the products from the Customer. Aversa Ovens - Corso Italia 6 - 80065 Sant'Agnello (NA) However, it is not required to reimburse additional shipping costs.

Aversa Ovens - Corso Italia 6 - 80065 Sant'Agnello (NA). will carry out the refund using the same payment method chosen by the Customer during the purchase phase. If the Customer who intends to exercise his right of withdrawal has paid for the goods by bank transfer, the Customer must provide Aversa Ovens - Corso Italia 6 - 80065 Sant'Agnello (NA). your bank details: IBAN, SWIFT and BIC required to pay the refund.

If there is no correspondence between the recipient of the products indicated in the order form and the person who made the payment of the sums due for their purchase, the refund will in any case be made to the person who made the payment.